Insurance for Strata :: News
SHARE

Share this news item!

Flex Introduces 'Flex Complex' for High-Risk Strata Properties

New Insurance Solution Addresses Coverage Gaps in Complex Strata Buildings

Flex Introduces 'Flex Complex' for High-Risk Strata Properties?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In October 2025, Flex, a strata underwriting agency, unveiled 'Flex Complex', a new insurance product designed to provide coverage for strata buildings facing challenges in securing insurance due to complex risk factors.
This initiative aims to fill a significant gap in the market by offering protection to properties that have traditionally struggled to obtain mandatory strata insurance.

Flex Complex is backed by Lloyd's capacity, ensuring robust financial support and reliability. The product is tailored for residential, commercial, and mixed-use buildings with a sum insured of up to $25 million, provided they meet specific eligibility and disclosure requirements. This development is particularly beneficial for properties with high-risk occupancies, such as those housing tattoo parlours or adult entertainment venues, as well as buildings with cladding issues, structural defects, or those located in alpine regions.

Frank Scamarcia, General Manager of Flex, highlighted the challenges many buildings across Australia face in obtaining insurance due to unique circumstances or locations. He emphasized that Flex Complex offers essential insurance protection for these buildings, ensuring they can meet mandatory strata insurance requirements.

The introduction of Flex Complex is a significant step towards addressing the insurance needs of high-risk strata properties. By providing a tailored solution, Flex is helping to ensure that all strata buildings, regardless of their unique challenges, have access to necessary insurance coverage.

Published:Saturday, 28th Mar 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Vero’s No-Commission Strata Launch Adds Fresh Pressure to a Changing Market
Vero’s No-Commission Strata Launch Adds Fresh Pressure to a Changing Market
28 Jun 2026: Paige Estritori
Vero has entered the residential strata market with a nil-commission product aimed at addressing some of the placement challenges facing owners corporations, particularly in higher-risk regions. The product will initially be available through intermediaries in Far North Queensland and Darwin, with a broader national rollout planned in stages. - read more
Victoria’s Strata Commission Debate Moves Into a New Phase
Victoria’s Strata Commission Debate Moves Into a New Phase
21 Jun 2026: Paige Estritori
Victoria’s strata reform agenda has taken another important turn, with consumer advocates continuing to push for a ban on insurance-related commissions paid to owners corporation managers after the state government chose to defer immediate action on the issue. - read more
NSW Implements Transparency Reforms to Streamline Strata Insurance Claims
NSW Implements Transparency Reforms to Streamline Strata Insurance Claims
07 Jun 2026: Paige Estritori
New South Wales has introduced transparency reforms in the strata sector aimed at improving governance and reducing disputes in insurance claims. These reforms address issues such as high premiums and opaque fees, fostering a more transparent and efficient strata management environment. - read more
CHU's 2025 Report Shows Stable Strata Insurance Premiums Amid Market Changes
CHU's 2025 Report Shows Stable Strata Insurance Premiums Amid Market Changes
31 May 2026: Paige Estritori
CHU Underwriting Agencies has released its 2025 State of the Strata Market report, indicating a modest 2.8% increase in strata insurance premiums over the past year. This rise, from $954 to $981 per lot annually, aligns with a 3.4% growth in household incomes, suggesting that strata insurance remains affordable for apartment owners. - read more


Strata Insurance Articles

Decoding Strata Insurance: Key Terms and Perspectives
Decoding Strata Insurance: Key Terms and Perspectives
Strata insurance is a vital component of property ownership in Australia, particularly for those involved in apartment living or owning units within a shared building. It provides financial protection against various risks, ensuring that common areas, building structures, and shared amenities are covered in the event of damage or loss. This type of insurance is not just a safeguard for individual owners but a legal necessity, mandated by Australian law. - read more
The Role of Executive Committees in Managing Strata Insurance
The Role of Executive Committees in Managing Strata Insurance
Strata insurance is a type of cover specifically designed for properties where multiple individuals own individual units within a larger complex. It plays a vital role in protecting these complexes financially by covering buildings and common property from potential risks. For property owners, understanding strata insurance is essential to ensure both compliance with legal requirements and adequate protection of their investment. - read more
Key Factors That Affect Your Strata Insurance Premiums
Key Factors That Affect Your Strata Insurance Premiums
Strata insurance is a specialized form of coverage tailored for property owners living in multi-unit complexes. Understanding its intricacies can be crucial for ensuring that all aspects of shared ownership and communal property responsibilities are adequately protected. - read more
Strata Insurance FAQs: Your Most Pressing Questions Answered
Strata Insurance FAQs: Your Most Pressing Questions Answered
In Australia, strata insurance is a crucial part of property ownership, offering peace of mind and financial protection. It's essential for property owners to understand what strata insurance entails and why it's so important. - read more
Knowledgebase
Trauma Insurance:
An insurance that pays a lump-sum amount on the diagnosis of one of several critical illnesses or events