When should you use a broker for strata insurance claims?

You should consider using a broker for strata insurance claims when the claim process becomes complex or if you're unfamiliar with insurance details. Brokers specialise in navigating the intricacies of strata insurance, which can cover various communal features like buildings, gardens, and pools. When multiple parties are involved, such as in a strata property, it can be beneficial to have an expert who understands the policy's scope and can effectively manage negotiations with insurance companies. A broker can help ensure that you are fairly represented and that you receive the rightful benefits from your policy. They can collate necessary documentation, provide professional advice on claims strategy, and help expedite the process, reducing time and stress for owners. Involving a broker is particularly useful for large claims or in situations where there might be disagreement among strata members.

What is the role of executive committees in strata insurance management?

Executive committees play a crucial role in managing strata insurance by overseeing the procurement and maintenance of the insurance policy. They are responsible for ensuring the complex is adequately covered, complying with legal requirements, and protecting the interests of all unit owners. The committee evaluates insurance needs based on risks specific to the property, such as fire, flood, or structural damage, and liaises with insurance brokers for the best coverage options. Additionally, they review and update the policy regularly to reflect any changes in the complex or legislation. By effectively managing these responsibilities, executive committees safeguard the financial well-being of the strata community and ensure that all common areas and shared amenities are covered. This proactive management helps prevent potential losses and disputes among owners, ensuring a safe and cooperative living environment within the strata complex.

What factors influence strata insurance premiums?

Strata insurance premiums are influenced by several key factors. The property's location plays a significant role, with high-risk areas, such as those prone to natural disasters, often leading to higher premiums. The building's age and condition are also critical; older buildings or those that lack regular maintenance might result in increased costs due to a higher likelihood of claims. Additionally, the sum insured, which covers the replacement cost of the building and common areas, affects the premium; higher coverage typically leads to higher premiums. The claims history of the strata property can also impact costs—frequent past claims might raise premiums. Security measures, such as fire alarms and security systems, may help lower premiums by reducing risk. Lastly, the chosen excess amount, which is what you pay out-of-pocket before the insurer covers the rest, can influence the premium, with higher excesses generally resulting in lower premiums.

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Q: What are the insurance requirements for strata property owners in Australia?

In Australia, strata property owners must ensure their properties are covered by strata insurance, which is typically a mandatory requirement. This insurance must cover the building structure, common property, and shared areas. Each state or territory may have specific regulations on the minimum insurance coverage required. For instance, policies generally include protection against risks like fire, storm damage, and liability claims. It's the responsibility of the owners' corporation or body corporate to arrange this insurance, ensuring that it adheres to local regulations. Additionally, individual unit owners are recommended to obtain their own contents insurance for personal belongings within their unit. Understanding and complying with these insurance obligations is essential to protect your investment and meet legal requirements. Always check with your strata manager or local authorities for the most accurate and up-to-date information relevant to your specific location.

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Insurance News

What a Renewed Flood Pool Debate Means for Strata Communities

14 Jul 2026: Paige Estritori

The question of whether Australia needs a dedicated flood reinsurance pool has returned to the insurance agenda, with fresh attention following severe July weather across southern and eastern Australia and the ongoing statutory review of the Cyclone Reinsurance Pool. For strata committees, the debate matters because flood remains one of the clearest pressure points in property insurance affordability, particularly for schemes with basement car parks, lifts, electrical infrastructure, waterfront exposure or poor drainage. - read more

Cyclone Pool Delivers Some Relief for High-Risk Strata Schemes

05 Jul 2026: Paige Estritori

The ACCC’s fifth and final insurance monitoring report has given strata committees in cyclone-exposed regions a clearer view of what the Cyclone Reinsurance Pool is—and is not—achieving. Released on 25 June 2026, the report found that the pool has helped reduce or moderate premiums for policyholders in higher cyclone-risk areas, including residential strata schemes. - read more

Vero’s No-Commission Strata Launch Adds Fresh Pressure to a Changing Market

28 Jun 2026: Paige Estritori

Vero has entered the residential strata market with a nil-commission product aimed at addressing some of the placement challenges facing owners corporations, particularly in higher-risk regions. The product will initially be available through intermediaries in Far North Queensland and Darwin, with a broader national rollout planned in stages. - read more

Victoria’s Strata Commission Debate Moves Into a New Phase

21 Jun 2026: Paige Estritori

Victoria’s strata reform agenda has taken another important turn, with consumer advocates continuing to push for a ban on insurance-related commissions paid to owners corporation managers after the state government chose to defer immediate action on the issue. - read more

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Strata Insurance Articles

Navigating State-Based Insurance Requirements for Strata Property Owners

Strata insurance is a crucial aspect for property owners across Australia. Owning a property within a strata scheme means you're not just responsible for your unit but also share responsibility for common areas, which requires adequate protection against potential risks. - read more

Strata Insurance FAQs: Your Most Pressing Questions Answered

In Australia, strata insurance is a crucial part of property ownership, offering peace of mind and financial protection. It's essential for property owners to understand what strata insurance entails and why it's so important. - read more

The Role of Executive Committees in Managing Strata Insurance

Strata insurance is a type of cover specifically designed for properties where multiple individuals own individual units within a larger complex. It plays a vital role in protecting these complexes financially by covering buildings and common property from potential risks. For property owners, understanding strata insurance is essential to ensure both compliance with legal requirements and adequate protection of their investment. - read more

When to Involve a Broker: Navigating Insurance Claims in Strata Properties

If you own a strata property, understanding your insurance is crucial. Strata insurance is a specific type of cover that protects shared and common property under a strata title or body corporate arrangement. This can include everything from the building itself to shared driveways, gardens, pools, or car parks. - read more

Knowledgebase

Replacement Cost:
The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.

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