When should you use a broker for strata insurance claims?

You should consider using a broker for strata insurance claims when the claim process becomes complex or if you're unfamiliar with insurance details. Brokers specialise in navigating the intricacies of strata insurance, which can cover various communal features like buildings, gardens, and pools. When multiple parties are involved, such as in a strata property, it can be beneficial to have an expert who understands the policy's scope and can effectively manage negotiations with insurance companies. A broker can help ensure that you are fairly represented and that you receive the rightful benefits from your policy. They can collate necessary documentation, provide professional advice on claims strategy, and help expedite the process, reducing time and stress for owners. Involving a broker is particularly useful for large claims or in situations where there might be disagreement among strata members.

What is the role of executive committees in strata insurance management?

Executive committees play a crucial role in managing strata insurance by overseeing the procurement and maintenance of the insurance policy. They are responsible for ensuring the complex is adequately covered, complying with legal requirements, and protecting the interests of all unit owners. The committee evaluates insurance needs based on risks specific to the property, such as fire, flood, or structural damage, and liaises with insurance brokers for the best coverage options. Additionally, they review and update the policy regularly to reflect any changes in the complex or legislation. By effectively managing these responsibilities, executive committees safeguard the financial well-being of the strata community and ensure that all common areas and shared amenities are covered. This proactive management helps prevent potential losses and disputes among owners, ensuring a safe and cooperative living environment within the strata complex.

What factors influence strata insurance premiums?

Strata insurance premiums are influenced by several key factors. The property's location plays a significant role, with high-risk areas, such as those prone to natural disasters, often leading to higher premiums. The building's age and condition are also critical; older buildings or those that lack regular maintenance might result in increased costs due to a higher likelihood of claims. Additionally, the sum insured, which covers the replacement cost of the building and common areas, affects the premium; higher coverage typically leads to higher premiums. The claims history of the strata property can also impact costs—frequent past claims might raise premiums. Security measures, such as fire alarms and security systems, may help lower premiums by reducing risk. Lastly, the chosen excess amount, which is what you pay out-of-pocket before the insurer covers the rest, can influence the premium, with higher excesses generally resulting in lower premiums.

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Q: What are the insurance requirements for strata property owners in Australia?

In Australia, strata property owners must ensure their properties are covered by strata insurance, which is typically a mandatory requirement. This insurance must cover the building structure, common property, and shared areas. Each state or territory may have specific regulations on the minimum insurance coverage required. For instance, policies generally include protection against risks like fire, storm damage, and liability claims. It's the responsibility of the owners' corporation or body corporate to arrange this insurance, ensuring that it adheres to local regulations. Additionally, individual unit owners are recommended to obtain their own contents insurance for personal belongings within their unit. Understanding and complying with these insurance obligations is essential to protect your investment and meet legal requirements. Always check with your strata manager or local authorities for the most accurate and up-to-date information relevant to your specific location.

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Insurance News

NSW Implements Transparency Reforms to Streamline Strata Insurance Claims

07 Jun 2026: Paige Estritori

New South Wales has introduced transparency reforms in the strata sector aimed at improving governance and reducing disputes in insurance claims. These reforms address issues such as high premiums and opaque fees, fostering a more transparent and efficient strata management environment. - read more

CHU's 2025 Report Shows Stable Strata Insurance Premiums Amid Market Changes

31 May 2026: Paige Estritori

CHU Underwriting Agencies has released its 2025 State of the Strata Market report, indicating a modest 2.8% increase in strata insurance premiums over the past year. This rise, from $954 to $981 per lot annually, aligns with a 3.4% growth in household incomes, suggesting that strata insurance remains affordable for apartment owners. - read more

CHU More Than Doubles Strata Insurance Capacity to $690 Million

31 May 2026: Paige Estritori

CHU Underwriting Agencies has significantly increased its single risk capacity to $690 million, more than doubling the previous limit of $300 million. This expansion applies to both residential and commercial strata insurance, enabling CHU to support larger and more complex strata developments across Australia. - read more

CHU Integrates Cyber Protection into Residential Strata Insurance

31 May 2026: Paige Estritori

In response to the escalating cyber threats targeting strata communities, CHU Underwriting Agencies has incorporated cyber protection into its standard residential strata insurance policies. This enhancement provides coverage of up to $50,000 for losses resulting from social engineering fraud, a form of cybercrime where perpetrators impersonate trusted contacts to manipulate payment instructions. - read more

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Strata Insurance Articles

When to Involve a Broker: Navigating Insurance Claims in Strata Properties

If you own a strata property, understanding your insurance is crucial. Strata insurance is a specific type of cover that protects shared and common property under a strata title or body corporate arrangement. This can include everything from the building itself to shared driveways, gardens, pools, or car parks. - read more

Key Factors That Affect Your Strata Insurance Premiums

Strata insurance is a specialized form of coverage tailored for property owners living in multi-unit complexes. Understanding its intricacies can be crucial for ensuring that all aspects of shared ownership and communal property responsibilities are adequately protected. - read more

Navigating State-Based Insurance Requirements for Strata Property Owners

Strata insurance is a crucial aspect for property owners across Australia. Owning a property within a strata scheme means you're not just responsible for your unit but also share responsibility for common areas, which requires adequate protection against potential risks. - read more

Decoding Strata Insurance: Key Terms and Perspectives

Strata insurance is a vital component of property ownership in Australia, particularly for those involved in apartment living or owning units within a shared building. It provides financial protection against various risks, ensuring that common areas, building structures, and shared amenities are covered in the event of damage or loss. This type of insurance is not just a safeguard for individual owners but a legal necessity, mandated by Australian law. - read more

Knowledgebase

Insurance Premium:
The periodic amount paid for the purchase of insurance.

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